2008 - 2015
BI Program Manager
Cleveland Clinic Abu Dhabi, Abu Dhabi, UAE
April 2014 – May 2015
Program Manager for Enterprise Data Warehouse/Electronic Business Intelligence development and delivery program at the
Cleveland Clinic Abu Dhabi, a new world-class hospital in the United Arab Emirates.
- Supported on-site as sole Harris employee to execute the design, development, and delivery of a custom EBI solution.
- Developed and implemented business processes and documentation.
- Coordinated global team in Dubai and various locations across the U.S.
- Trained Project Engineer on schedule development and status reporting.
- Implemented cost-saving measures.
- Developed monitoring and reporting tools.
- Worked with customer Project Manager on risk and issue management.
- Skills/Tools: Program, personnel, and financial management, Tableau (dashboards), MS Project (expert level) and all other
MS Office applications (including Excel (budget) and PowerPoint (status reporting)), SharePoint (document
management), and R (R Studio).
Software Program Manager
DHS/ICE
October 2013 – March 2014
Subcontractor Program Manager for Department of Homeland Security, Immigrations and Customs Enforcement electronic
Health Record (eHR), a $12M, two year COTS eHR cloud deployment and hosting program. Managed the entire
development lifecycle, including technical requirements, implementation (plan/schedule and execution), and risk
management. Provided primary point of contact for Government Program Manager. Coordinated all activities within the
team, including three subcontractors responsible for COTS software configuration, hosting, and training development and
delivery. Managed entire integrated master schedule (IMS) for all program-related activities across all subcontractors.
- Skills/Tools: Program/Personnel/Financial management of large program, MS Project (expert level) and all other MS
Office applications (including Excel (budget) and PowerPoint (status reporting)), and SharePoint (document
management).
Software Program Manager
VistA Imaging, Silver Spring, MD
September 2011 – October 2013
Subcontract Program Manager for VistA Imaging, a multi-million dollar, multi-year VA medical imaging capture,
management, and storage software development program building solutions that encompass a wide range of solutions
including Radiology workstation application, clinical capture and display applications, middle-tier image and artifact
management servers, and backend image storage solutions. Managed development lifecycle, including requirements,
implementation, and risk management. Provided both tactical and strategic direction and guidance to team on plans and
deliverables. Worked with customer to deliver customer software applications and enhancements. Managed team leads who
implemented program directives. Implemented and managed new scrum development approach. Defined, managed, and
statused schedule for multiple parallel development activities across more than a dozen different application areas. Assessed,
interviewed, and recommended qualified candidates for open technical and support positions. Defined, implemented, and
trained team on business process to increase team efficiency and support business process appraisal for formal certification.
- Skills/Tools: Program Management, scrum master, coordination and management, MS Project (expert level) and all other
MS Office applications, SharePoint, Java, Neo4j, VA development frameworks and process guidelines, DICOM.
Project Engineer
Cyber Integrated Solutions, Largo, MD
October 2010 – September 2011
Responsible for budget, schedule, and staffing for Cyber Integrated Solutions (CIS), Solutions Development and Delivery
(SD&D) teams. Managed staffing for over 50 full-time Harris employees, including forecasting, on-boarding, performance
management and reporting, and salary planning. Developed budget plans for entire program area, with a total budget of over
$50M, including labor costs, capital and expense control, and costs for multiple subcontractors (via multiple Statements of
Work). Defined, managed, and statused entire schedule for entire CIS business unit. Worked with Project Managers from all
areas to gather and report on status to upper management, including variance reporting, issue tracking, and risk definition
and management.
- Skills/Tools: MS Project (including custom VBA macro/tool development) and all MS Office applications, SharePoint
(administrator), Java, R, python, sqlite, business process modeling and optimization, requirements definition.
Software Engineer
Multiple Projects, Annapolis Junction, MD
September 2009 – October 2010
Group Leader for growing team of software engineers. Supported recruiting efforts working with lead recruiter, representing
Harris at several local job fairs and working with relevant staff to optimize the staffing process. Aided Engineering Manager
in presentation of staffing metrics to Program Management. Developed custom design pattern (including test code in Java)
for use on program, using general guidance and requirements from development team lead and architect. Built custom tools
and utilities for Systems Engineering team on FDCA program. Acted as DC Region Mentoring lead, reporting to the
Regional Resource Council through Training and Mentoring Working Group.
- Skills/Tools: Java, R, Tomcat, WebLogic, SharePoint, MS Office apps, business process modeling, requirements
definition.
EMS Engineering Lead
Census/FDCA Program, Largo, MD
January 2009 – September 2009
Consolidated data from numerous COTS products into one custom portal. Responsible for design, development,
maintenance, and upgrades to EMS Portal, a web-based network monitoring application. Assigned work as needed to meet
requirements and implement technical solutions to business needs. Oversaw and participated in implementation of ASPbased
web site to display system status of several thousand devices across the US, ranging from the DPCs to the local
Census offices (LCOs). Managed contractor-supplied code, including receiving, reviewing, assessing, and updating as
needed.
- Skills/Tools: C#, perl, SQL, ASP .Net, MySQL, SQL Server, PostgreSQL, database design and development, Hyperic,
Cacti.
Project Engineer
Census/FDCA Program, Largo, MD
January 2008 – December 2008
Defined and executed project schedule for a $1.3 billion program. Built and maintained program-wide mentoring program.
Reduced program issues through effective risk management. Identified staffing needs and recruited to meet business needs.
Tracked cost and budget variance, using in-house financial tools. Integrated multiple project plans into a single project plan
representing large design and development efforts across geographically diverse locations. Documented new business
processes for implementation across the division.
- Ensured proper tracking of program schedule through implementation of new project structure to handle programwide
schedule, including multiple subprojects, distributed file management, and optimized status reporting
- Validated CMMI assessment by updating online process and artifact tracking database
- Verified proper execution by reporting EVM data regularly
- Reduced time to review and interview candidates for open positions by designing, developing, and distributing
candidate tracking database
- Enhanced teamwork and effectiveness across the division by building new mentorship program that connects and
coordinates mentor/protégé pairs across multiple campuses
- Skills/Tools: Scheduling (MS Project: expert), EVM, CMMI, MS Office (including Visio), VBA programming,
SharePoint (level: advanced), ClearQuest, PEM, Operating Instructions/Process Descriptions.
